Privacy Policy

Privacy Policy

Introduction

Welcome to https://dog-concierge-services.thebestlocalpro.com (referring to our company as “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard information about our users in accordance with relevant data protection laws worldwide, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union (EU), Brazil’s General Data Protection Law (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act (CPA), Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transparence and Accountability in Data Practices Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our website, applications, services, and products offered under the domain https://dog-concierge-services.thebestlocalpro.com. However, it does not extend to third-party platforms or external links that you may find on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the practices related to:

  • Using our applications and services as an authorized user.
  • Visiting websites linked to this Privacy Policy.
  • Receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data, which can include:

  1. Account Information: Details associated with your registration and account creation.
  2. Payment Information: Credit card details and billing addresses required for transactions.
  3. Financial Information: Bank account numbers or investment portfolios (if relevant to our services).
  4. Purchase Information: Items bought from our platform, purchase history, and order details.
  5. Mobile Device Identifiers: Unique device IDs or app-specific identifiers used for analytics and user experience improvement.
  6. Location Data: Geolocation information provided when you use our location-based services.
  7. Feedback: Your comments, reviews, and ratings to enhance our products and services.
  8. Social Media Information: Data from social media platforms when you interact with us through these channels.
  9. Product Information: Preferences, customization settings, and product interactions for personalized experiences.

We collect this data through direct user input, application functionalities, browser cookies, and other automated technologies. Additionally, we may receive personal data from third parties who assist in our operations, always adhering to their privacy agreements.

Cookies

We use cookies to enhance your experience on our platform and for analytical purposes:

  • Strictly Necessary: These cookies enable basic functions and navigation through our site.
  • Preference: They remember user preferences and settings to personalize content.
  • Analytics: Used by analytics providers to collect aggregated data about visits, including traffic sources and user behavior.

Users can manage non-essential cookie preferences via our Cookie Manager.

Retention and Deletion

We retain personal data for the duration required by law or for the original purpose of collection. Once this period expires, we securely delete or anonymize the data to protect your privacy.

Security Measures

To safeguard your information, we implement robust security measures:

  • Employing encryption for data in transit and at rest.
  • Engaging secure third-party processing partners who adhere to strict data protection standards.

Children’s Privacy

We do not knowingly collect or target personal data from individuals under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate action to rectify the issue.

Your Rights (Dependent on Location)

The rights available to you vary based on your geographical location:

  • Access, Rectification, Erasure: Request access to or corrections for inaccurate personal data.
  • Restriction, Portability: Restrict processing of your data or receive a copy in a portable format.
  • Objection, Non-Discrimination: Object to processing or refuse any discriminatory treatment.
  • Filing Appeals/Complaints: You have the right to file complaints with relevant supervisory authorities and seek redress.

To exercise these rights or for data-related queries, please reach out to our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions regarding privacy, data requests, unsubscriptions, or other inquiries, please contact us: